Resources
Insights on insurance technology, AI, and modern operations.
The World Cup Surge Breaching Policy Limits This Summer
The 2026 FIFA World Cup is on track to drive £898 million in UK hospitality spend, with around 12 million consumers expected to buy at a pub, bar or venue during the tournament. That is 103% higher…
Anyone Can Fake a Claim Now. Can Your Claims Ledger Tell?
AI has made fraud cheaper and easier. A connected claims ledger makes it easier to detect.
The AI Boomerang: why 2026 is the year broker work outran the broker
A commercial broker opens their inbox on a Monday in 2026. Where a prospect once sent three lines asking for a quote, there is now a ten-page submission: structured, technical, full of…
Agentic AI: The Underwriter's New Co-Pilot
The real bottleneck in commercial underwriting is not pricing the risk. It is the paperwork beforehand: sorting submissions, extracting data and chasing missing documents.
3 Things Brokers Should Reconsider About Their Technology Buying Decisions
The insurance industry runs on relationships. That is not a flaw or a complaint because it is largely why the sector works as well as it does. But that same instinct, when applied to technology…
On building insurance software that endures
I have spent more than 18 years building core insurance platforms for insurers, MGAs and brokers. Here is what that time has taught me about the technology that holds up, and where AI honestly fits.I…
The 2026 UK MGA Excellence Guide
5 Strategic Pillars for Growth
At ITC Barcelona, the Biggest AI Question Was About Brokers
Most presentations at ITC Europe in Barcelona last month were about AI. Holm Schimanski's was about people.
The Architecture of Scale: Why AI Pilots Fail in Insurance
95% of enterprise generative AI pilots delivered no measurable P&L impact (MIT NANDA, 2025). The tools are not the problem. The foundation underneath them is.
The Integration Problem: How Disconnected Broker Systems Are Killing Productivity
Think about why people don't just buy an iPhone. Instead, they buy into the entire Apple ecosystem. Copy something on your iPhone, paste it on your Mac. Photos appear across every device without…
What Brokers Need from a Broker Management System in 2026
Five to ten years ago, the landscape of Broker Management Systems looked almost unrecognisable compared to what we expect today. Not just but the whole industry was in a transitional phase, slowly…
tigerlab Launches AI-Native Broker Management System Across 30+ Countries
New platform combines structured system depth with embedded intelligence to eliminate operational friction at a global scale.
The Intelligence Issue: Embedding LLMs for Smarter Insurance
Many current AI solutions sit on top of existing systems rather than integrating into core insurance workflows.
Reducing Insurance Claims Leakage: Where Modern Workflows Quietly Fail
Every insurer faces the same paradox: Your claims teams are highly qualified, yet your Combined Operating Ratio (COR) keeps taking hits from avoidable errors.
Building Digital Confidence in Wedding Insurance with tigerlab
A UK-based insurer sought to launch a new wedding plan insurance product. To achieve this with impact, they needed a more modern platform that could deliver flexibility, enhance the customer journey,…
Scaling Multi-Line Underwriting with the tiger Insurance Suite
A leading U.S. specialty insurer modernised its multi-line underwriting operations using the tiger Insurance Suite, achieving faster turnaround times, higher accuracy, and greater visibility across…
Boosting Commercial Trucking Insurance Sales with tigerlab's Integrated Policy Management
Our client, a prominent player in the US commercial trucking insurance sector, was navigating a significant operational hurdle. Despite their strong market position, they lacked a centralised system…
Powering MGAs for Scalable and Branded Growth in the UK
Launching a Specialised Insurance Product
tigerlab’s tiger Suite integration with Richmond National
We’re pleased to announce a successful collaboration with Richmond National, where our tiger Suite software has streamlined their commercial underwriting operations. Through a close partnership, we…
Redefining Insurance: Intelligent, Resilient, Human
At tigerlab, we’ve always believed there’s power in clarity – knowing who you are and where you’re headed.
tigerlab's Take On Smarter Underwriting
There’s an invigorating energy in a space where everyone is deeply engaged in shaping the future of the insurance industry. was precisely that. It was a week of genuine conversations, probing…
tigerlab Forge Ahead with Innova Insurtech and TSI to Drive Digital Transformation in Thailand’s Insurance Sector.
[Bangkok, 8 May 2025] — tigerlab has deepened its collaboration with the seasoned players in the industry, Innova Insurtech (INS) and Thai Setakij Insurance PCL (TSI), to expedite digital…