Manage every claim from first notice to recovery
Claims management runs the full claims lifecycle, FNOL to settlement, with an adjuster back office and a self-service claimant portal.
One platform, the whole claim. From first notice of loss to recovery. No silos, no handoffs between point tools.
Intelligent automation and workflow management help teams process claims faster and detect fraud earlier, while claimants track everything themselves through a proactive portal.
Every claim in one queue
Status, priority, policy, and assignment across your whole book, searchable and filterable from a single list.
FNOL & claimant portal. 24/7 filing with policy lookup, coverage checks, document upload and an instant claim number.
Guided FNOL wizards. Branch-aware intake with conditional fields, eligibility checks and computed document requirements.
Intelligent assignment. Skills-based routing balanced by workload and service area, with auto-reassignment and override.
Investigation management. Claim-type checklists with conditional logic, progress tracking, documents and vendor assignment.
Claim payments, controlled
Check, ACH, wire, and virtual-card disbursements with pre-processing validation, approval routing, and status tracking.
Payments & settlement. Multi-method disbursement with validation and approval routing, plus a rule-based settlement calculator.
Reserve management. Coverage-level indemnity and expense reserves, authority-based approvals, adequacy alerts, full audit trail.
Subrogation & recovery. Subrogation scoring, template demand letters, recovery transactions and automatic reserve reductions.
Litigation management. Convert a claim to a litigation case with counsel and expense tracking and automatic legal hold.
See the book, and what doesn't add up
Real-time fraud scoring with transparent indicators, and KPI reporting across the whole claims inventory.
Fraud detection (SIU). Real-time scoring with transparent indicators, threshold alerts and an SIU investigation workflow.
Reporting & analytics. KPI dashboards and standard reports across inventory, cycle time, reserves, subrogation, litigation and fraud.
AI-native, so your team spends its time on decisions, not data entry.
Built-in intelligence handles intake, extraction, triage and renewal prep across the whole lifecycle. No add-ons, no re-keying.
Intake fills, validates, and enriches every submission and claim automatically, with no re-keying.
Document extraction pulls structured data from policies, schedules, loss runs, and emails in seconds.
Email and task triage categorizes inbound work and routes it across your team.
Renewal preparation drafts the renewal and surfaces what needs your team’s attention.
Fits the stack you already run.
REST with OpenAPI docs and webhook events, plus connectors for policy lookup, payments, documents, messaging and vendor networks. Role-based access and MFA throughout.
Pricing tailored to your book.
There are no public tiers for the core systems. We scope each rollout with you against the size and shape of the business it will run, and you get one number for the whole thing.
Talk to salesVolume. Policies in force, premium or claims handled, and how fast the book is growing.
Scope. The modules you switch on, the lines and products configured, and the teams on the platform.
Deployment. Cloud on our infrastructure or in your own tenancy, and the regions you operate in.
Integrations. The ledgers, banks, markets and legacy systems the platform has to talk to from day one.