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Insights on insurance technology, AI, and modern operations.

A hand holding a magnifying glass over a world map, with toy cargo ships on the Indian Ocean and coloured pins marking places across East and Southern Africa

Where is the cargo right now? Storage, accumulation and the limits of the spreadsheet

Cargo is insured as though it moves, but value concentrates where goods sit. Why storage accumulation is so hard to answer from declarations kept as attachments, and a short test of whether your own system can answer it.

A container ship loaded with containers, berthed under ship-to-shore cranes at a container terminal

After Blueprint Two: what a cargo coverholder should stop waiting for

Lloyd's has moved on from Blueprint Two, but a cargo coverholder's obligations never moved. Where the risk sits in referral rules, screening and declarations, what owning it looks like, and why broking and underwriting belong on one platform.

A person at a wooden desk working a calculator next to a notebook, a laptop and a coffee mug

Four ledgers, four tax regimes, one month-end

Every cargo booking posts to four ledgers: client premium, insurer payable, broker commission and insurance tax. Why a manual month-end caps how many markets a broker can open, and what changes when the money reconciles itself.

Shipping containers stacked two high in green, maroon, blue and orange, seen from the door end

One cover, a thousand shipments: where broker management systems stop

A cargo book is built around an open cover with hundreds of declarations hanging off it, not around a policy record. This blog explains why general agency systems struggle with declaration volume, distinguishes declaration-based open cover from turnover-rated policies, and sets out five questions to put to any broker management system before signing.

The World Cup Surge Breaching Policy Limits This Summer

The World Cup Surge Breaching Policy Limits This Summer

The 2026 FIFA World Cup is on track to drive £898 million in UK hospitality spend, with around 12 million consumers expected to buy at a pub, bar or venue during the tournament. That is 103% higher…

Anyone Can Fake a Claim Now. Can Your Claims Ledger Tell?

Anyone Can Fake a Claim Now. Can Your Claims Ledger Tell?

AI has made fraud cheaper and easier. A connected claims ledger makes it easier to detect.

The AI Boomerang: why 2026 is the year broker work outran the broker

The AI Boomerang: why 2026 is the year broker work outran the broker

A commercial broker opens their inbox on a Monday in 2026. Where a prospect once sent three lines asking for a quote, there is now a ten-page submission: structured, technical, full of…

Agentic AI: The Underwriter's New Co-Pilot

Agentic AI: The Underwriter's New Co-Pilot

The real bottleneck in commercial underwriting is not pricing the risk. It is the paperwork beforehand: sorting submissions, extracting data and chasing missing documents.

3 Things Brokers Should Reconsider About Their Technology Buying Decisions

3 Things Brokers Should Reconsider About Their Technology Buying Decisions

The insurance industry runs on relationships. That is not a flaw or a complaint because it is largely why the sector works as well as it does. But that same instinct, when applied to technology…

On building insurance software that endures

On building insurance software that endures

I have spent more than 18 years building core insurance platforms for insurers, MGAs and brokers. Here is what that time has taught me about the technology that holds up, and where AI honestly fits.I…

The 2026 UK MGA Excellence Guide

The 2026 UK MGA Excellence Guide

5 Strategic Pillars for Growth

At ITC Barcelona, the Biggest AI Question Was About Brokers

At ITC Barcelona, the Biggest AI Question Was About Brokers

Most presentations at ITC Europe in Barcelona last month were about AI. Holm Schimanski's was about people.