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Recursos

Ideas sobre tecnología de seguros, IA y operaciones modernas.

Screenshot: a broker's strategy in tigerlab, with target weights for retention, cross-selling and new business and a list of focus lines

Mi software de correduría lo sabe todo de mis clientes. Menos lo que quiero conseguir.

Los sistemas de gestión para corredurías son excelentes archivos, pero no conocen los objetivos de la correduría. Por qué la estrategia debe estar en el sistema, qué cambia en el día a día y qué objeciones son legítimas.

Screenshot: tigerlab coverage gap analysis for a machine builder, with Cyber and product liability marked by the strategy and by the house's own guidance

Cuando cualquiera puede ser corredor: por qué el conocimiento propio es la nueva ventaja competitiva

El conocimiento del mercado sobre coberturas y condicionados está hoy al alcance de todos, y la IA lo hace aún más accesible. La ventaja de un corredor está en su propio conocimiento estructurado, y el sistema de gestión debe incorporarlo a cada análisis.

Broker Insights: the tigerlab document inbox, sorting insurer deliveries for review

Descargar el PDF y volver a subirlo: por qué los datos BiPRO suelen quedar sin usar

BiPRO y los datos GDV aportan desde hace tiempo todo lo necesario para archivar documentos automáticamente. Por qué tantas corredurías siguen haciéndolo a mano, y cinco preguntas para su sistema de gestión.

Broker Insights: how tigerlab learns from your data, follows your house standard and brings AI into every step

Ponga por escrito su nivel de exigencia: por qué toda correduría necesita un estándar propio

Casi todas las corredurías tienen un nivel de exigencia para la cobertura de sus clientes, pero casi ninguna lo ha puesto por escrito. Qué debe incluir un estándar de la casa y cómo redactarlo en dos o tres sesiones.

An empty open-plan office: black mesh chairs at a long oak desk, glass-walled meeting rooms behind.

(en inglés)

The rules in someone’s head: referral discipline and key-person risk in delegated authority

Every delegated authority operation has a written referral schedule and an unwritten one. How key-person risk shows up in departures and audits, and what recording judgement means.

A narrow archive aisle lined with shelves of orange and grey file boxes, a person in a dark red suit blurred in motion as they walk past.

(en inglés)

The evidence problem: what happens when someone asks you to prove it

Doing the work properly and proving it quickly are not the same. Why evidence takes so long to assemble, and three practical tests for your own files.

“A reach stacker lifting a red shipping container between tall stacks of blue and red containers at a terminal”

(en inglés)

The bordereau is what the carrier sees

For many capacity providers, the monthly bordereau is the whole impression of your book. Where bordereau errors come from, and a test worth running this month.

“A tugboat guiding a fully loaded container ship stacked high with shipping containers”

(en inglés)

Your system is being retired. What to ask before you migrate an open cover

Migrating a specialty book is not a data-volume problem but a relational one. What to ask any vendor before you move an open cover with years of declarations.

A reach stacker lifting a shipping container beside stacked containers on a quayside

(en inglés)

The check that happens too late: sanctions screening in a cargo book

Screening that runs after binding is a report, not a control. Why cargo books make sanctions screening harder, and three questions to ask about your own process.

A businessman on the phone walks past two large angular steel sculptures in a city plaza

(en inglés)

One broker, four systems: what consolidation leaves in the back office

Acquisitions are justified on the front end; the cost turns up in the back office. What inheriting several broker systems really costs, and the questions to ask before the next deal.

A hand holding a magnifying glass over a world map, with toy cargo ships on the Indian Ocean and coloured pins marking places across East and Southern Africa

(en inglés)

Where is the cargo right now? Storage, accumulation and the limits of the spreadsheet

Cargo is insured as though it moves, but value concentrates where goods sit. Why storage accumulation is so hard to answer from declarations kept as attachments, and a short test of whether your own system can answer it.

A container ship loaded with containers, berthed under ship-to-shore cranes at a container terminal

(en inglés)

After Blueprint Two: what a cargo coverholder should stop waiting for

Lloyd's has moved on from Blueprint Two, but a cargo coverholder's obligations never moved. Where the risk sits in referral rules, screening and declarations, what owning it looks like, and why broking and underwriting belong on one platform.