[Bangkok, 8 May 2025] —  tigerlab has deepened its collaboration with the seasoned players in the industry, Innova Insurtech (INS) and Thai Setakij Insurance PCL (TSI), to expedite digital transformation in Thailand’s insurance market. This robust partnership leverages tigerlab’s AI-powered platform and the local expertise of INS and TSI to elevate operations, distribution, and customer experience. tigerlab’s enterprise-grade solution supports key functions such as Policy Management, Claims, Quoting, and Sales, offering insurers an API-first, scalable infrastructure. This means faster policy issuance, more efficient underwriting, and new embedded distribution opportunities for TSI.

At a recent leadership session in Bangkok, the companies aligned on initiatives focused on digital product innovation, process automation, and seamless partner integration to meet the evolving needs of Thai consumers.

“Our work with Innova and TSI reflects our commitment to helping insurers adapt to Thailand’s fast-changing insurance landscape.

- Tobias Bergmann, CEO of tigerlab

TSI is already leveraging tigerlab’s platform to reduce distribution costs, onboard new partners quickly, and enhance overall service delivery through automated processes.

“TSI now has a strong digital foundation to enhance risk management, product development, and customer experience.”

- Ben Assanasen, Managing Director (Non-Motor) TSI Insurance

“tigerlab’s technology bridges critical gaps for Thai insurers, enabling them to transform without the cost and disruption of legacy system replacements.”

- Itthipol Phumsorn, CEO of Innova Insurtech

Partnership at a Glance

1. Driving Digital Transformation - tigerlab and Innova empower insurers like TSI to digitise processes and increase market agility

2. Built to Scale - An API-first, automated platform supports fast partner onboarding and operational growth.

3. A Shared Vision for Innovation - The renewed partnership is not just about technology but a shared vision for innovation. It's about accelerating digital adoption and delivering more seamless, customer-centric insurance experiences.

About tigerlab

tigerlab provides the digital infrastructure that powers the future of insurance. Its AI-powered, fully customisable platform, i2go, enables insurers and MGAs to streamline underwriting, policy lifecycle management, embedded distribution, and automation at scale. Built for efficiency, flexibility, and enterprise-grade performance, i2go empowers insurance providers to innovate, expand their offerings, and stay ahead in a rapidly evolving market. Headquartered in Zurich, with offices in Germany, the United Kingdom, and an Innovation Hub in Malaysia, tigerlab delivers global solutions with a strong European focus. Discover how tigerlab’s digital infrastructure can future-proof your insurance business—schedule a demo today.

About Innova Insurtech

Innova Insurtech Co., Ltd empowers insurance companies in Thailand to accelerate digital transformation with tailored solutions that align with unique regulations, business processes, and IT landscapes. As a trusted consultant with deep expertise in the local industry, Innova provides strategic guidance alongside tigerlab’s i2go, an advanced insurance software solution, and implementation and support services. By bridging technology gaps and optimising operations, Innova helps insurers navigate market complexities and drive sustainable business growth.

About Thai Setakij Insurance PCL (TSI)

Thai Setakij Insurance Public Company Limited, or “TSI Insurance,” operates an insurance business in Thailand. The Company insures all classes of non-life insurance products, including fire insurance, marine insurance, motor insurance, and miscellaneous insurance.