Case Study

Powering MGAs for Scalable and Branded Growth in the UK

The Challenge

Launching a Specialised Insurance Product

A leading MGA in the UK sought to launch a specialised Beach Hut Insurance product, catering to the growing demand for tailored staycation insurance.

  • The key challenges included:

  • Launching quickly with minimal development effort.

  • Maintaining full brand control while leveraging a scalable digital platform.

  • Ensuring seamless operational efficiency for underwriting, policy issuance, and claims handling.

  • Integrating effortlessly with existing broker networks and distribution channels.

The MGA required a flexible, API-driven, and fully brandable insurance solution to support its underwriting expertise and deliver an outstanding digital experience for brokers and end customers.

The Solution

White-Label Power for MGAsi2go provided the ideal foundation for the MGA’s Beach Hut Insurance product, offering a white-label, end-to-end digital platform that enabled rapid go-to-market execution while keeping the MGA in control of branding, pricing, and distribution. Key Capabilities Leveraged

  • Infrastructure as a Layer i2go provides a comprehensive infrastructure layer that ensures seamless connectivity, data management, and integration, enabling MGAs to scale their operations efficiently with minimal IT overhead.

  • White-Label Customisation i2go was fully rebranded to reflect the MGA’s identity, ensuring a seamless brand experience across all touchpoints, including broker portals, policy documents, and customer communications.

  • Speed to Market The platform’s flexible product setup allowed the MGA to launch the Beach Hut Insurance policy in record time, reducing product development costs and accelerating revenue generation.

  • Automated Workflows & Underwriting: With i2go’s automation, the MGA was able to streamline Quote & Bind Processes: Instant digital quotes with dynamic rating.Referral Management: Automated rule-based underwriting workflows.Policy & Renewal Management: Simplified issuance, mid-term adjustments, and renewals.

  • Embedded Distribution & Broker Enablement MGA leveraged i2go’s API-driven architecture to integrate with broker networks and embedded partners, expanding their distribution capabilities without additional infrastructure costs.

  • Claims Management & Customer Self-Service i2go’s self-service functionalities empowered policyholders to manage claims and policy documents online, reducing operational burden and enhancing customer satisfaction.

  • Regulatory Compliance & Security i2go ensured full compliance with FCA regulations and industry best practices, providing a secure, audit-ready platform for policy management.

The Results

Significant Improvements Across the Business

By adopting i2go as their white-label MGA platform, the client achieved:

  1. A 50% reduction in operational overhead through automation and workflow optimisation.

  2. Faster time-to-market, launching within weeks instead of months.

  3. Increased broker engagement, leading to higher policy sales.

  4. Enhanced policyholder satisfaction, with digital self-service reducing support requests.

  5. Scalable growth potential, allowing for quick expansion into additional niche insurance lines.


Why MGAs Choose i2go as Their White-Label Solution
MGAs in the UK need to focus on underwriting and distribution, not IT development. i2go enables MGAs to:
  • Launch and scale products quickly without extensive technical resources.

  • Maintain brand ownership while leveraging a proven, modern platform.

  • Automate processes, reducing manual workloads and increasing efficiency.

  • Expand distribution channels through seamless integrations with brokers and partners.

For MGAs looking to gain a competitive edge in niche insurance markets, i2go is the ultimate enabler of innovation, efficiency, and scalable growth.

Let’s build smarter insurance systems, together.

Whether you’re scaling a new product or replacing legacy tech, we’ll show you how tigerlab adapts to your workflows and unlocks real operational gains.

Let’s build smarter insurance systems, together.

Whether you’re scaling a new product or replacing legacy tech, we’ll show you how tigerlab adapts to your workflows and unlocks real operational gains.

Let’s build smarter insurance systems, together.

Whether you’re scaling a new product or replacing legacy tech, we’ll show you how tigerlab adapts to your workflows and unlocks real operational gains.