Case Study

Powering MGAs for Scalable and Branded Growth in the UK

The Challenge

Launching a Specialised Insurance Product

A leading MGA in the UK sought to launch a specialised Beach Hut Insurance product, catering to the growing demand for tailored staycation insurance.

  • The key challenges included:

  • Launching quickly with minimal development effort.

  • Maintaining full brand control while leveraging a scalable digital platform.

  • Ensuring seamless operational efficiency for underwriting, policy issuance, and claims handling.

  • Integrating effortlessly with existing broker networks and distribution channels.

The MGA required a flexible, API-driven, and fully brandable insurance solution to support its underwriting expertise and deliver an outstanding digital experience for brokers and end customers.

The Solution

White-Label Power for MGAsi2go provided the ideal foundation for the MGA’s Beach Hut Insurance product, offering a white-label, end-to-end digital platform that enabled rapid go-to-market execution while keeping the MGA in control of branding, pricing, and distribution. Key Capabilities Leveraged

  • Infrastructure as a Layer i2go provides a comprehensive infrastructure layer that ensures seamless connectivity, data management, and integration, enabling MGAs to scale their operations efficiently with minimal IT overhead.

  • White-Label Customisation i2go was fully rebranded to reflect the MGA’s identity, ensuring a seamless brand experience across all touchpoints, including broker portals, policy documents, and customer communications.

  • Speed to Market The platform’s flexible product setup allowed the MGA to launch the Beach Hut Insurance policy in record time, reducing product development costs and accelerating revenue generation.

  • Automated Workflows & Underwriting: With i2go’s automation, the MGA was able to streamline Quote & Bind Processes: Instant digital quotes with dynamic rating.Referral Management: Automated rule-based underwriting workflows.Policy & Renewal Management: Simplified issuance, mid-term adjustments, and renewals.

  • Embedded Distribution & Broker Enablement MGA leveraged i2go’s API-driven architecture to integrate with broker networks and embedded partners, expanding their distribution capabilities without additional infrastructure costs.

  • Claims Management & Customer Self-Service i2go’s self-service functionalities empowered policyholders to manage claims and policy documents online, reducing operational burden and enhancing customer satisfaction.

  • Regulatory Compliance & Security i2go ensured full compliance with FCA regulations and industry best practices, providing a secure, audit-ready platform for policy management.

The Results

Significant Improvements Across the Business

By adopting i2go as their white-label MGA platform, the client achieved:

  1. A 50% reduction in operational overhead through automation and workflow optimisation.

  2. Faster time-to-market, launching within weeks instead of months.

  3. Increased broker engagement, leading to higher policy sales.

  4. Enhanced policyholder satisfaction, with digital self-service reducing support requests.

  5. Scalable growth potential, allowing for quick expansion into additional niche insurance lines.


Why MGAs Choose i2go as Their White-Label Solution

MGAs in the UK need to focus on underwriting and distribution, not IT development. i2go enables MGAs to:

  • Launch and scale products quickly without extensive technical resources.

  • Maintain brand ownership while leveraging a proven, modern platform.

  • Automate processes, reducing manual workloads and increasing efficiency.

  • Expand distribution channels through seamless integrations with brokers and partners.

For MGAs looking to gain a competitive edge in niche insurance markets, i2go is the ultimate enabler of innovation, efficiency, and scalable growth.

Ready to modernize how you work?

Let’s show you how tigerlab helps insurers, MGAs, and underwriters streamline operations, scale faster, and deliver better experiences — all on a single, flexible platform.

Ready to modernize how you work?

Let’s show you how tigerlab helps insurers, MGAs, and underwriters streamline operations, scale faster, and deliver better experiences — all on a single, flexible platform.