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Einblicke in Versicherungstechnologie, KI und modernen Betrieb.

An empty open-plan office: black mesh chairs at a long oak desk, glass-walled meeting rooms behind.

(Englisch)

The rules in someone’s head: referral discipline and key-person risk in delegated authority

Every delegated authority operation has a written referral schedule and an unwritten one. How key-person risk shows up in departures and audits, and what recording judgement means.

A narrow archive aisle lined with shelves of orange and grey file boxes, a person in a dark red suit blurred in motion as they walk past.

(Englisch)

The evidence problem: what happens when someone asks you to prove it

Doing the work properly and proving it quickly are not the same. Why evidence takes so long to assemble, and three practical tests for your own files.

“A reach stacker lifting a red shipping container between tall stacks of blue and red containers at a terminal”

(Englisch)

The bordereau is what the carrier sees

For many capacity providers, the monthly bordereau is the whole impression of your book. Where bordereau errors come from, and a test worth running this month.

“A tugboat guiding a fully loaded container ship stacked high with shipping containers”

(Englisch)

Your system is being retired. What to ask before you migrate an open cover

Migrating a specialty book is not a data-volume problem but a relational one. What to ask any vendor before you move an open cover with years of declarations.

A reach stacker lifting a shipping container beside stacked containers on a quayside

(Englisch)

The check that happens too late: sanctions screening in a cargo book

Screening that runs after binding is a report, not a control. Why cargo books make sanctions screening harder, and three questions to ask about your own process.

A businessman on the phone walks past two large angular steel sculptures in a city plaza

(Englisch)

One broker, four systems: what consolidation leaves in the back office

Acquisitions are justified on the front end; the cost turns up in the back office. What inheriting several broker systems really costs, and the questions to ask before the next deal.

A hand holding a magnifying glass over a world map, with toy cargo ships on the Indian Ocean and coloured pins marking places across East and Southern Africa

(Englisch)

Where is the cargo right now? Storage, accumulation and the limits of the spreadsheet

Cargo is insured as though it moves, but value concentrates where goods sit. Why storage accumulation is so hard to answer from declarations kept as attachments, and a short test of whether your own system can answer it.

A container ship loaded with containers, berthed under ship-to-shore cranes at a container terminal

(Englisch)

After Blueprint Two: what a cargo coverholder should stop waiting for

Lloyd's has moved on from Blueprint Two, but a cargo coverholder's obligations never moved. Where the risk sits in referral rules, screening and declarations, what owning it looks like, and why broking and underwriting belong on one platform.

A person at a wooden desk working a calculator next to a notebook, a laptop and a coffee mug

(Englisch)

Four ledgers, four tax regimes, one month-end

Every cargo booking posts to four ledgers: client premium, insurer payable, broker commission and insurance tax. Why a manual month-end caps how many markets a broker can open, and what changes when the money reconciles itself.

Shipping containers stacked two high in green, maroon, blue and orange, seen from the door end

(Englisch)

One cover, a thousand shipments: where broker management systems stop

A cargo book is built around an open cover with hundreds of declarations hanging off it, not around a policy record. This blog explains why general agency systems struggle with declaration volume, distinguishes declaration-based open cover from turnover-rated policies, and sets out five questions to put to any broker management system before signing.

The World Cup Surge Breaching Policy Limits This Summer

(Englisch)

The World Cup Surge Breaching Policy Limits This Summer

The 2026 FIFA World Cup is on track to drive £898 million in UK hospitality spend, with around 12 million consumers expected to buy at a pub, bar or venue during the tournament. That is 103% higher…

Anyone Can Fake a Claim Now. Can Your Claims Ledger Tell?

(Englisch)

Anyone Can Fake a Claim Now. Can Your Claims Ledger Tell?

AI has made fraud cheaper and easier. A connected claims ledger makes it easier to detect.